Hiring Pega Decisioning Consultant

Experience: 2 to 4 years
Certification: Pega Customer Decision Hub (CDH)
Location: Hyderabad

About the Role:

We are looking for a skilled Pega Decisioning Consultant with 2 to 4 years of hands-on experience in Pega Decisioning and a valid CDH certification. The ideal candidate will have strong expertise in designing, developing, and implementing decision strategies on the Pega Customer Decision Hub platform. You will work closely with cross-functional teams to deliver scalable, real-time decisioning solutions that enhance customer engagement and business outcomes.

Key Responsibilities:

• Design, develop, and implement decision strategies and real-time decisioning solutions using Pega Customer Decision Hub (CDH).
• Develop and customize Pega applications integrating decisioning components with case management and workflows.
• Collaborate with business analysts and architects to translate business requirements into scalable decisioning logic and strategies.
• Integrate Pega Decisioning with external systems via REST/SOAP APIs and data sources.
• Ensure adherence to Pega best practices, guardrails, and platform standards while developing decisioning solutions.
• Participate in code reviews, unit testing, and troubleshooting to maintain high-quality deliverables.
• Work on performance tuning and optimization of decision strategies for real-time execution.
• Support deployment and post-deployment activities including monitoring and issue resolution.
• Stay current with the latest Pega platform versions and features, especially related to decisioning and Customer Decision Hub.
• Collaborate in Agile teams, participate in sprint ceremonies, and contribute to continuous improvement initiatives.

Required Skills and Experience:

• 2 to 4 years of experience in Pega development with a focus on Pega Decisioning and Customer Decision Hub.
• Pega Customer Decision Hub (CDH) certification is mandatory.
• Experience working on at least 2-3 Pega Decisioning implementation projects.
• Strong knowledge of Pega PRPC platform, case management, and decisioning components.
• Proficient in designing decision strategies, proposition management, and next-best-action frameworks.
• Experience integrating Pega with external systems using REST/SOAP APIs.
• Good understanding of data modelling, event strategies, and interaction history in Pega CDH.
• Familiarity with Pega versions 8.x and above, preferably with exposure to the latest platform updates.
• Strong problem-solving skills and ability to work independently and collaboratively in a team environment.
• Excellent communication skills to interact with stakeholders and technical teams.

Preferred Qualifications:

• Experience in cloud-based Pega deployments and Pega Cloud environment.
• Knowledge of AI/ML integration with Pega Decisioning.
• Exposure to Agile methodologies and DevOps practices.
• Domain experience in BFSI, healthcare, or retail sectors is a plus.

Education:

• Bachelor’s degree in computer science, Information Technology, or a related field is preferred.

Why Join Us?

• Work on cutting-edge Pega Customer Decision Hub projects impacting thousands of customers globally.
• Opportunity to grow your career with continuous learning and certification support.
• Collaborative and innovative work culture.