Supplier Onboarding and Quality Management

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Supplier Onboarding and Quality Management

Supplier Onboarding and Quality Management – Pega Solution

Transforming vehicle ownership with intelligent, personalized services

Enhancing aftermarket value with connected technologies

One of the things that buyers need today creates more magic than just a car; they also want a connected and individualized ownership experience. This is going to be a call to OEMs to transform their aftermarket services into smart ecosystems powered by automation and real-time data.

Appian’s Connected Vehicle Services Platform fills that gap for manufacturers, OEMs using IoT data and predictive maintenance, and other customer touchpoints to deliver value-added service and customer satisfaction while finding new revenue opportunities.

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Our offerings and skills

Vehicle connectivity system based on Appian IoT Integration

In the connected world of IoT, performance, diagnostics, and driver behavior can all be tracked in real time by vehicles.

Predictive maintenance software for automotive Maintenance Driven by Artificial Intelligence

AI and machine learning are useful to indicate the maintenance schedule of your vehicle, thereby reducing unforeseen breakdowns and increasing the lifespan of your vehicle.

Customer lifecycle engagement in automotive Omnichannel Engagement

Provide consistent and tailored experiences across mobile apps, websites, service centers, and in-car systems.

Digital twin and real-time data modeling Digital Vehicle Twin

Build digital copies of cars to track usage patterns, simulate behavior, and allow proactive service.

Automated service appointment scheduling Smart Scheduling

The automation of appointment bookings, reminders, and follow-ups presents a lot of value for customer service procedures.

Real-time alerts and vehicle health monitoring Dynamic Notifications

Notify clients in real time about their vehicle's health and maintenance alerts and provide tailored service recommendations.

Integration with dealer and service partner networks Dealer & Partner Ecosystem

Guarantee a consistent service experience by allowing OEMs, dealerships, and service providers to share data and cooperate.

Service overview

Personalized customer experience

Offer personalized services and interactions throughout the life of the vehicle ownership. Improve interaction with omnichannel access points, predictive support, and real-time insights.

Integrated service ecosystem

Link OEMs, dealerships, and service networks onto one smart platform. Facilitate end-to-end visibility and efficiency across all service touchpoints.

Proactive vehicle maintenance

Predict possible failures and suggest timely interventions using artificial intelligence-powered diagnostics and historical data.
Increase vehicle dependability and customer confidence by means of planned repairs.

Real-time visibility

Smart dashboards let you access vehicle health, usage statistics, and engagement KPIs in real time.
Give those in charge of decisions practical information and consumer knowledge.

Enhanced aftermarket monetization

Providing value-added services, subscription models, and predictive service plans will help you to create new income possibilities.
Increase long-term consumer loyalty while driving profitability.

Scalable digital framework

Use a low-code, future-ready platform that changes with new models, locations, and changing service needs.
Reduce IT overhead and integration complexity even as innovation is accelerated.

Benefits of connected vehicle services

Advanced connectivity

Use IoT to provide real-time, context-aware vehicle diagnostics and services.

Operational agility

Automate and use real-time collaboration to simplify processes and cut service costs.

AI-powered foresight

Use smart, predictive maintenance and lifetime monitoring to lower service interruptions.

Increased aftermarket revenue

Increase your service offerings with data-driven products that satisfy client needs and propel new business.

Customer-centric engagement

Delight consumers with consistent, tailored experiences across several digital and physical channels.

Scalable architecture

Appian's adaptable low-code platform lets you easily scale across service models, areas, and vehicle kinds.